InMotion : In Brief

InMotion Hosting has been the best choice for business web hosting since 2001. Over the years they have built a reputation for providing the best customer service and support in the industry. Their business class web hosting packages offer many features which stand out when looking for a shared web hosting provider. InMotion Hosting is rated 3 out of 3 stars by CNET and an accredited business of the Better Business Bureau.

Pros

InMotion Hosting provides 24x7 access to their support via a toll-free phone number, live chat or email. Their support is based in the U.S. and they don’t outsource any part of their operation. They also include features cheaper host don’t such as a choice of data center locations (which makes email much faster), a premium web builder, domain privacy, data backups & high end servers.

Cons

Their entry level plan does not include ecommerce support.

Price & Value:

InMotion Hosting offers a great value for the price. Their business class packages come standard with a free domain name and WHOIS privacy, unlimited disk space, unlimited transfer, data backups, choice of data centers for faster email and top-of-the-line servers/network. They are not the cheapest provider so if you’re looking for personal hosting you may want to choose a cheaper host. But for businesses the added features are well worth the price.

Technical and Customer Support:

We found InMotion Hosting's support staff to be friendly, knowledgeable, and efficient. Customers can reach their 24/7 support team in three ways - a toll-free telephone number, live chat or email. All of their support is based in the United States - they have offices in Los Angeles, CA and Virginia Beach, VA. InMotion's web site also provides customers with a comprehensive FAQ section and helpful Flash Tutorials.

Features/Scripts/Languages:

InMotion Hosting provides an incredible additional features list. They are a cPanel host and therefore have dozens of tools available and pre-installed with each hosting account. Through cPanel customers will have access to one-click installs for CMS, forums, blogs and shopping carts. They also offer a free premium web site builder. Email features include everything you could have asked for: forwarding, auto responders, aliasing, customizable spam filters, web mail, unlimited email accounts and Secure IMAP/POP/SMTP.

Bottom Line:

InMotion Hosting offers a value that cannot be beat for business web hosting. The wide array of features they offer along with their top rated technical support makes them our #1 Best Business Host.